QuickBooks Integration Enhancements

  • Ability to incorporate priority into a main rate
  • Include priority conditions in the Description field
  • Include cancellation reason and conditions in the Description field
  • Show Special Rate names in the item Description
  • Added quantity for Special Rates

IVR Enhancements

  • Ability to "speak to spell" answers to PreCall questions
  • Ability to conference in a 3rd party

Administrator ability to edit pre-call fields from Call Logs

Configurable Invoice Notifications

Add All Consumer fields to CSV Exports for Scheduled/InPerson & Invoices

Other minor improvements:

  • Tying travel times to existing rates
  • More fields available when exporting (interpreter custom fields)
  • Adjusting how Ratings are displayed in Logs
  • Additional Appointment Cancelation options
  • Remove 15 minute minimums with Appointment creation
  • Remove terms when Interpreters created invoices
  • BPIN quality adjustments (prevent answering on mobile)
  • Scheduling a 4way call reminder notifications


Over 60+ bugs squashed!


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