Over 15 enhancements, including:
- Ability to filter Account rates based on Service Type policies, Language policies and more. Rates only show to Accounts based on the services they use.
- Appointment notes notifications. Get email, PUSH and SMS notifications when someone adds a note for your appointment
- Ability to add PRECALL forms specific to a USER in an account. No longer at JUST the account level.
- Rates rounding now can go either up or down based on rules set on the rate card.
- IVR Customizable company name. Choose no greeting or customize a company name to be announced when a call connects
- More fields added to all exports including, but not limited to: Interpreter ID, From Number, Requestor PIN
- Ability to export Account/Requestor profile custom fields to CSV
Over 50 bugs fixes and optimizations through application. Call Logs and Report optimizations for faster loading.