Over 15 enhancements, including:

  • Ability to filter Account rates based on Service Type policies, Language policies and more.  Rates only show to Accounts based on the services they use.
  • Appointment notes notifications.  Get email, PUSH and SMS notifications when someone adds a note for your appointment
  • Ability to add PRECALL forms specific to a USER in an account.  No longer at JUST the account level.
  • Rates rounding now can go either up or down based on rules set on the rate card.
  • IVR Customizable company name.  Choose no greeting or customize a company name to be announced when a call connects

CSV Exports

  • More fields added to all exports including, but not limited to: Interpreter ID, From Number, Requestor PIN
  • Ability to export Account/Requestor profile custom fields to CSV


Over 50 bugs fixes and optimizations through application.  Call Logs and Report optimizations for faster loading.


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