• Scheduled OPI/VRI
Provides the ability to pre-schedule calls for OPI or VRI. Scheduled calls ensure an interpreter will be available to provide interpretation in iOS, Android, Web or Landline sessions.
• Audio/Video chat
Chat with your interpreter on the Boostlingo secure network during a live call. Chats are never saved or cached.
• Consumer management
Manage your LEP contacts for each account. Track their specific appointments and see the interpreters they interact with.
• Acknowledge reports
Create a requirement that interpreters re-confirm their attendance and track this across all appointments through our Reporting Framework.
• Cancelation/priority rates
Customize how you charge Accounts based on how they cancel an appointment, or they're requesting for that Appointment.
• Notifications 2.0
New redesign to Notification management allows set for email, SMS, or Push per notification type. Find and update your notification quickly and even support custom roles.
• Hide/Show Account Rates
Show rates to the Accounts you want and hide them from Accounts that don't use those services.
• Web Notifications
Notifications can now be sent directly to admins in the web.
• Missed Call Logs
Stepped away from your machine and miss a call? Boostlingo now show records of Missed Calls directly in the Web Caller app.
• Notification center
Miss a notification? If you turn on Web Notifications they will now stack in the Notification center for review at a later time.
• Web Video Screen updates
• Invite Account During Appointment Create
• View Interpreter Availability Prior to Invite
• Log updates
• Pre-authenticated appointment email actions
• Opt-In Appointment Cancelation service
• Add Suite/Room Number to Address
• Quick Dial Updates
Plus over 80 bug fixes and improvements!