- System wide support for international currencies driven from system level settings.
CSV Updates for Account Reporting
- Additional columns added included accurate mileage based off driving routes
Updated Mileage calculations (sourced by Google Maps)
- Accurate mileage calculations for Onsite Appointments
Rollover VRI to OPI
- Ensure all calls reach an interpreter. If a request for a video call lasts longer than a configurable limit, roll the call over to your audio interpreters.
Appointment Notes 2.0
- Create private notes targeting any role in the system directly from a scheduled appointment.
Language Dialing in IVR
- Dial quickdial Languages by typing characters in their name. "Ita" will call Italian!
Plus over 20 bug fixes and improvements!