0

WEB RELEASE VERSION: 2.0.1.0

New Features

  • Online/Offline status of interps - track which interpreters are online and whose currently on a call
  • Appointments in the past - AutoArchiving
  • Rate card minimums - create minimums for every service by the minute or by hour and set a standard amount for these rate.
  • Rate Card Roundups - round rates up or down to the near 5, 10, 15 or 30 ins
  • IVR Pre Authorization phone verification - accounts can now manage numbers that are preauthenticated into the IVR system
  • Appointment cloning - copy appointments from previously completed sessions for quicker entry
  • Zones - create rates based on locations
  • Appointment search - free text search data from an appointment
  • Call Log/Appointment Log additional columns
  • Appointment Zone filtering
  • Appointment cancelations with reason
  • Appointment types – follow-ups

 

Bugs Squashed

  • [WEB] Safari issues
  • [WEB] Unable to download Appointments log
  • [Call Center] Settings: No Service type
  • [Appointments] QA: unable to broadcast to internal interpreters
  • [Callcenter] Can't set phone number that was used by interpreter
  • [Web, Branding] "Click here to upload images for branding" link no longer needed
  • [Appointments] Location Management: After appointment is created, location can not be changed to saved account location
  • [Routing] Interpreter immediately connects to the call if he cancel another call (two active calls)
  • Same phone number can be set for interpreter and call center at the same time
  • Profile details request fails for call center
  • [WEB] Mute button doesn't work in the video call window
  • [WEB] LSP admin -> Accounts: Dial builder: languages don't fit in the fields
  • [WEB] LSP admin account: LSP company image is applied to all Accounts companies
  • [Appointment] Revise form: The date is less for one day from the date of the appointment
  • [WEB] No location pin on the map in all viewers
  • [Call center] One language pair adds two times
  • Can't switch from web to GSM calls in caller
  • [Android, iOS] Error when saving settings om My Info screen
  • [Calls] Call can be taken by another interpreter while routing from web to mobile
  • IVR: "Application error has occurred" after entering ivr pin
  • [WEB] Notifications: Push notifications should be checked by default
  • Page without any values displayed if user was deleted and registered again
  • [Appointments] All actions are available for LSP admin in statuses Broadcasted and Confirm Interpreters
  • [WEB] Notification subject is "Fully filled" when 1/1 interpreter is scheduled
  • [iOS, Interpreter] My info screen: can't switch "Phone"\"My iPhone" triggers
  • [Appointments] Can't remove rejected interpreter who was previously confirmed
  • [Zones] Locations that are already part of another zone should be disabled in add/edit location drop down.
  • [WEB] Calendar and Appointment log are not loading
  • [Appointments] Interpreter and LSP admin are not able to add a note
  • [Appointments] Location field: drop-down is clickable in scheduled appointments
  • [WEB] Registered user is able to change his/her email to the email of invited user
  • Different value in Interpreter field in call logs for client and admin
  • Active call screen is not displayed, call not fully connect
  • [Web] Error in console: Error: SignalR: Connection must be started before data can be sent. Call .start() before .send()
  • [IVR] QA: IVR calls routed to the phone number can not be connected
  • [GSM] QA: Calls from App/Web to GSM don't connect
  • Admin Account in QA: Call Logs details are not shown
  • IncomingCallStatus table cleanup
  • Two calls on web->gsm redirection
  • [Appointments] LSP admin and interpreter can't download uploaded docs
  • [WEB] LSP admin: can't search interpreters by full name, by ID
  • [Appointments] Interpreter can't accept appointment
  • [GSM] Gsm call does not end when interpreter or client end a call
  • Appointment viewer is not opened after creating archived appointment
  • [Appointments] Admin can't add him/herself to an appointment; interpreters can't accept/cancel when sms notifications are checked
  • [Appointments] LSP admin and Requestor(admin) don't receive email notifications when sms notifications are checked and phone number is missing

0 comments

Please sign in to leave a comment.