Follow

Zoom (For Partners) - Configuring Language Pairs and Service Types

To connect with an interpreter via a Zoom Virtual Meeting, you must first associate a requestor/client to a language pair and a service type. Once set, Boostlingo will generate a unique email address associated with those settings. Once complete, simply invite this email address within your Zoom virtual meeting and Boostlingo will immediately route to an interpreter for the language configured and dial into your Zoom virtual meeting securely.

 

Important: You must be logged in to the Boostlingo platform as an Administrator to make these adjustments.

 

After logging in, select the Configuration module within the left-pane in the Boostlingo platform

Click on the Accounts tab

 

Select the account in which you would like to configure a language pair and service type

Within Account Viewer, select the Integrations tab

 

Select the Zoom option on the left side of the Account Viewer window

 

Click the “Add New Configuration” button

Within the Zoom Configuration window, make the following selections:

  • The primary language
  • The language to be interpreted within the Zoom virtual meeting
  • The Service Type to be used
  • The requestor/client that will be joining the Zoom virtual meeting
  • Provide a first name and last name for the contact

Note: When naming the contact, it is suggested to enter the service type that will be used for the contact as well, such as “Spanish Business” as the first name and “Interpreter” as the last name. This helps to identify the correct contact from the contact list when inviting an interpreter to the Zoom virtual meeting.

 

Click “Add”

blobid1.png

 

Once complete, simply invite this email address within your Zoom virtual meeting and Boostlingo will immediately route to an interpreter for the language configured and dial into your Zoom meeting securely.

Note: Email addresses configured for Zoom cannot be emailed directly. These addresses are no-reply accounts and simply help with routing.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk