Bandwidth Requirements and Speed Testing
Ideal Bandwidth: 25+ mbps upstream and 3+ mbps downstream.
Recommended Bandwidth: 5+ mbps upstream and 3+ mbps downstream.
Minimum Bandwidth: 2 mbps upstream and downstream.
4G LTE connections/mobile hotspots are sufficient for most situations with an adequate connection to your LTE service provider; however, LTE quality is heavily influenced by your location and by the number of users connected to the same cellphone tower as you. Interpreters should always rely on wired Internet service over LTE service for consistent network quality.
3G connections/mobile hotspots not recommended but may be sufficient for two-party calls when the 3G connection is not in use by other Internet applications and you have a strong connection to your 3G service provider
Tips for better Boostlingo Calls:
Audio calls should be possible with most internet connections. Video calls use a lot more bandwidth, so if you are having issues with the quality of your video calls, we recommend:
- Closing other applications that use the internet, especially those playing music or video.
- Cancelling any file transfers in progress.
If this does not resolve your problem, you may need to increase your bandwidth. Contact your Internet Service Provider if you need more information regarding your download and upload speeds.
To test your speed:
Navigate to http://www.speedtest.net/ and follow the on screen instructions.